Updated Aug. 17, 2020

Participant Information Waiver 

Download Daycamp Handbook

There are 3 Easy Ways to Register:

  • Register online
    Online Account and Registration Instructions 
  • By Phone at 604.465.2470 between the hours:
    Monday- Friday 8:00am-7:00pm
    Saturday & Sunday 8:00am-4:00pm
  • In Person at the Pitt Meadows Family Recreation Centre located at 12027 Harris Road during registration hours:
    Monday-Friday 8:00am-7:00pm
    Saturday & Sunday 8:00am-4:00pm

Is There a COVID-19 Refund Policy for Programs?

All regular policies apply with the exception of change to the Medical Refund Request. Should you become ill during a program, you may withdraw and the prorated amount will be issued back to you as a credit or refund upon request. 

Kids Gym COVID-19 refunds:
Weeks will be prorated for a refund should your child become sick due to COVID-19 and require a withdrawal.
Individual isolated days missed due to illness during a week will not be refunded, a prorated refund will only be issued in the event of a full withdrawal.

Cancellation & Refund Policy
Refund Requests

All refunds are issued back by cheque, regardless of original payment type. The City of Pitt Meadows issues cheques bi-weekly. If you require a refund request please contact the Registration Line at 604.465.2470 between the hours of:

  • Monday-Friday 8:00am-7:00pm
  • Saturday & Sunday 8:00am-4:00pm.
KIDS GYM Date Cancellations

Non-attendance is not accepted as a cancellation request.

All cancellation requests for the afterschool programs require 3 business days notice to be eligible for a credit/transfer. Please contact the Registration Line at 604.465.2470 between the hours of:

  • Monday-Friday 8:00am-7:00pm
  • Saturday & Sunday 8:00am-4:00pm.
Customer Cancellation Requests

Cancellation requests will be taken prior to the start of the program. Non-attendance is not accepted as a cancellation request. Single day programs require 24 hours notice to be eligible for a credit/transfer.

If We Cancel a Program

A full credit will be applied to your account. Refunds are available upon request.

Medical Refund Requests

Requests must be accompanied by a medical certificate and received prior to the end of the program.

Class Exchanges

A class exchange may be possible based on availability, prior to the start of the second class. If there is no space in the requested class, a refund will be processed in accordance with the Refund Policy.

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