Customer Service Standards
The City of Pitt Meadows is committed to exceptional, equitable and accountable customer service that is responsive to the needs of the community.
Courteous – Staff will deliver courteous and helpful customer service, treating everyone in a fair and equitable manner.
Responsive – The City is committed to providing timely and accurate responses to concerns or inquiries including keeping the customer apprised of progress.
Accountable – The City prides itself in the provision of a transparent, fair and equitable public service delivery model.
Respectful – City employees, members of the public, and other visitors to City facilities, will adhere to the City’s Respectful Workplace Policy C101. Disrespectful behaviour will not be tolerated.
For more information on the City’s standards and Customer Service protocol or policies, please contact the Manager of Administrative Services at 604.465.5454 or email@example.com.
City of Pitt Meadows
12007 Harris Rd
Pitt Meadows, BC
City Hall Hours: Monday to Friday 8:30am - 4:30pm
After-hours Public Works emergencies 604.465.2465