For Public Works emergencies please call 604.465.2434 during regular business hours (Monday thru Friday, 8:30am - 4:30pm). 

For public works emergencies outside of regular business hours, such as sewer back-ups, water main breaks, water on/off, road hazards or any other service disruption, please call 604.465.2465 and you'll be connected with Surrey Fire Dispatch who will notify our stand-by personnel.

Report a Problem should not be used to report bylaw infractions, emergencies, safety, or health hazards.

Bylaw Infractions and Complaints

Bylaw infractions include barking dogs, noise complaints, parking violations, etc.. should all be reported to our Bylaw department.  To report a bylaw infraction or complaint, contact the Bylaw Department at 604.465.2428, Monday thru Friday, 8:30am - 4:30pm.  After hour bylaw complaints, please dial 604.465.2428 and leave a detailed message.  A Bylaw Officer will contact you.

Emergencies

Emergencies relating to police, fire, or ambulance, please call 9-1-1.

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